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Frequently Asked Questions (FAQ)

What is Webhosting?

A web hosting service is a type of Internet hosting service that allows individuals and organizations to make their own website accessible via the World Wide Web. Web hosts are companies that provide space on a server they own or lease for use by their clients as well as providing Internet connectivity, typically in a data center. Web hosts can also provide data center space and connectivity to the Internet for servers they do not own to be located in their data center, called colocation.


What is a domain name?

A name that identifies one or more IP addresses.For example, the domain name microsoft.com represents about a dozen IP addresses. Domain names are used in URLs to identify particular Web pages. For example, in the URL the domain name is adroswebhost.com. Every domain name has a suffix that indicates which top level domain (TLD)it belongs to. There are only a limited number of such domains

For example:
  • gov - Government agencies
  • edu - Educational institutions
  • org - Organizations (nonprofit)
  • mil - Military
  • com - commercial business
  • net - Network organizations
  • in - India

  • What are IP, PHP, SQL etc.?

    Those acronyms refer to various features such as programming languages, databases, etc. that might be available with a hosting plan.


    What is shared (virtual) web hosting?

    Virtual hosting is a method for hosting multiple domain names on a computer using a single IP address. This allows one machine to share its resources, such as memory and processor cycles, to use its resources more efficiently. One widely used application is shared web hosting. Shared web hosting prices are lower than a dedicated web server because many customers can be hosted on a single server. You can still have your own IP address with virtual hosting and the site won't look any different to users. Other options are dedicated, co-location, or doing it yourself web hosting. In those options you have the whole computer to yourself and you can do things like install your own software.


    Can I keep my domain name when I change a host?

    Yes. If you registered your domain name with a host and now you want to move, you should find your registration records or contact the host and ask them how to control your domain name. If you have a problem, you can usually see the name of the registrar by performing a "Whois" query on your domain name and contact them. If all else fails send us an email and we can help. Domain name is an easy-to-remember address that can be translated by DNS into server's IP address. Domain names are hierarchical. Domain's suffix indicates which TLD (top level domain) it belongs to, for example .com, .gov, .org, .net. Yes, any domain registered with any registrar may be transferred to any other registrar. The registrar will usually take five to ten days to review and validate the request. o­nce it has been validated and put into action, it will take a couple of days for the change to filter through the internet.


    Register Domain Name
  • Check availability of your domain name with either or all of the domain extensions and press Check availability.
    The domain name must confirm to Standard rules for domain names:
    • Only characters in the range of A to Z, 0 to 9 and hyphen are allowed.
    • Names cannot begin or end with a hyphen.
    • The maximum length is 63 characters (exclusive of the .in, .co.in, com, .net, .org).
  • If the Domain is available, click on the radio button against Available and press Submit
  • A User Login window appears for you to enter your Username and Password. In case, you are a New User, click on Sign Up !!, which will lead you to a New User Registration Form. Please complete this form and Submit
  • Fill in the Domain Registration Form and Submit. Kindly ensure that you enter all the mandatory fields which are indicated by an asterisk (*) on the Form & submit

  • How can I pay for web hosting?

    This depends on which host you decide to go with.Payment can be made either by Cash, Demand Draft, Cheque or Credit Card. After receipt of your payment, you will receive an acknowledgement for the same. You will also receive a confirmation of your Domain name having been registered.


    What are subdomains?

    A subdomain, sometimes called a "third-level" domain, is a great way to create a memorable web address for a section of your web site. (Sorry, subdomains are available only in Web Hosting and Merchant Solutions plans.)
    Your domain is a folder that contains your site files; a subdirectory is a folder contained within this main folder (such as http://www.yourdomain.com/subdirectory1). A subdomain, on the other hand, is basically an alias, another address that can be created for one of your subdirectories. An Internet user can enter the subdomain in his browser's address bar to view the subdirectory with which it's associated.
    A subdomain combines a unique identifier with a domain name to become essentially a "domain within a domain." The unique identifier simply replaces the www in the web address. for example, uses subdomains such as client.adroswebhost.com and billing.adroswebhost.com to reference its Client and Billing services, under the umbrella of www.adroswebhost.com


    What is uptime/downtime?

    Uptime: Uptime is the amount of time that a server has stayed up and running. This is usually listed as a percentage, like "99.9% uptime." Uptime is a great measure of how good a Web hosting provider is at keeping their systems up and running. If a hosting provider has a high uptime percentage, then that means that their servers stay up and running and so any site you host with them should stay up and running too. Since Web pages can't keep customers if they are down, uptime is very important.
    Downtime: Downtime is a dreaded word in the hosting industry. Downtime is used to describe the length of time a service is unavailable. Downtime could mean your web server software is not working and making your websites unavailable or it could mean that your entire server is offline due to a power failure or it could mean that there is a network problem causing your sites/server to appear to be offline... or it could mean many other things. Essentially, the thing to take away from this is that downtime can be bad, very bad. There are two types of downtime however - one is the unscheduled or "bad" downtime and one is the scheduled downtime.


    I have a fast internet connection (DSL/cable) - can I just host my own site?

    You could, but that’s definitely not recommended.
    First of all, most ISPs have clauses that do not let you use your internet connection for web hosting - doing so will result in termination of your account.
    Second of all, think of the headaches it can provide: making sure your system is secure so that no one can hack into it, having your computer on 24/7, and other such problems.
    Third of all, think of the performance. Most good web hosts use powerful servers with lots of RAM and high performance hard disks. Furthermore, they have multiple internet connections at speeds far higher than what residential DSL or cable service can provide.
    Lastly there are all the issues of support. If something goes wrong, it will be your job to fix it - you will not have a professional to correct the problem.


    What exactly is space and bandwidth/data transfer?

    Disk space is the maximum size of your website. Every single letter on your website has to be stored somewhere on your web host's server. Each letter is one byte, and a megabyte is roughly one million bytes. HTML pages are usually very small, but the extra images, scripts, and databases take up large amounts of disk space.
    Bandwidth/Transfer is the amount of data the server will allow your site to send in a single month. Transfer is usually measured in gigabytes - billions of bytes.


    What do I need to do to put Flash on my website?

    Flash is a client side feature - it runs on the user's computer, not on your web host. As long as the user's browser has the correct plugin installed, it will run on their computer.


    What is the difference between Linux hosting and Windows hosting?

    Linux hosting: Linux is an open source system and is therefore more cost-effective to operate and maintain than Windows, meaning that Linux hosting will cost you less than Windows hosting. Linux also has a reputation for stability and speed which means that Linux web servers will crash less often than Windows web servers and Linux runs most processes faster than Windows. Linux supports a wide range of software, applications, languages, and databases such as PHP, Perl, PostGre, MySQL, PostgreSQL and many others making it very scalable. On the downside, Linux is not fully compatible with some Microsoft technologies so if you are using Access, ASP, MS SQL, or VB development tools then Windows would be a better bet.
    View Linux hosting plans
    Window hosting: The main "advantage" or distinction of Windows servers is that they can run Microsoft software such as Access and MS SQL databases. Windows servers also offer web developers the use of Microsoft's programming environments such as Active Server Pages (ASP), Visual Basic Scripts, MS Index Server. Users can develop web site using the familiar interface of Microsoft tools such as, Visual Interdev, and Microsoft Access. With ASP users can develop a database-driven web site using Microsoft Access and Microsoft SQL as the database
    View Window hosting plans


    What is bandwidth.

    Bandwidth is most familiar to consumers because of its use by hosting companies or internet service providers. The sense in which bandwidth is used by most web hosting companies, that is, as a measure of total data transferred in a month, is not strictly correct. This measurement is more rightly referred to as data transfer, but the use of bandwidth by hosting companies is so pervasive that it has become accepted by the general public.
    Many hosting providers place caps on the amount of bandwidth a site can transfer in a given period of time, usually a month, but sometimes twenty-four hours or a week. If the site exceeds its bandwidth allotment, the service is usually either suspended or else additional bandwidth is billed separately, often at a much higher cost than the base cost included with the hosting plan.


    What is SSI or Server Side Includes.

    As the name suggests, SSIs, or Server Side Includes, are a way to tell the server to insert something into a web page before it is sent to the viewer. What is inserted may be the content of a plain text file or it may be the output generated by another program running on the server such as the processing of a form return using a PERL script.
    SSIs do not work with all servers, and even if the server is SSI-capable, it must be configured to allow SSIs to run. The most popular web server is currently Apache which, as a development of the NCSA WWW server, can be seen as the server for which SSIs (and later xSSIs) were created. For servers which do not support SSIs, fakessi.pl is a Perl program which emulates SSIs.
    If your server is already configured for them, SSIs are incredibly simple to use. For example, to include the same code for a navigation bar on every page in your site, save the required code in a plain text file - just the code, no tags (unless they are part of the code to be included) - and call it anything you like e.g. 'navbar.shtml'. It can be a good idea to keep all your include files in one directory, so this example will assume 'navbar.shtml' is in a subdirectory of your site root, named 'ssi'. To include the contents of 'navbar.shtml' in a page, simply put this command at the required spot:


    What are Frontpage Extensions.

    FrontPage Server Extensions are a software technology that allows Microsoft FrontPage clients to communicate with web servers, and provide additional functionality intended for websites. Frequent security problems have marked the history of this Microsoft proprietary technology. It relies on HTTP protocol for communication, and CGI/POST for server side processing.
    Software IDE Microsoft Visual Studio 6.0 uses this technology for file synchronization purposes, and strongly depends on this technology for file management. Most .NET Microsoft products obsoleted this in favor of WebDAV, but Visual Studio 2005 and 2008 still publishes ClickOnce applications to websites with FrontPage Server Extensions.


    What is Web Mail.

    Software run by an ISP or online service that provides access to send, receive, and review e-mail using only your Web browser. Users can simply enter the Webmail Web site URL in their browser's address or location field, and use their Webmail account by typing in a username and password. Webmail provides an easy access and storage of e-mail messages for users who are not connected to the Internet from their usual location. Instead of the e-mail being downloaded to the computer you are checking your e-mail account from, the messages will stay on the provider's server, allowing you access to all e-mail messages regardless of what system or ISP you are connected to the Internet with. Hotmail, Gmail, and Yahoo! mail are all examples of popular webmail providers. Additionally many ISPs offer webmail services to customers in addition to POP e-mail services.